Privacy Policy

Comfy's ("we", "us", "our") operates this online store to sell premium baby bodysuits in Egypt. This Privacy Policy explains what information we collect, how we use it, and your choices.

Information We Collect

When you place an order or contact us, we may collect information such as your name, phone number, email address, delivery address, and details about the products you order. Certain website and device information may also be collected automatically as part of how our ecommerce platform, Shopify, operates the store.

How We Use Your Information

To process and fulfill your order
To communicate with you about your order (confirmation, shipping, delivery)
To respond to questions you send us
To help prevent fraud or misuse of our store
If you choose to sign up, to send you updates about new products, sizes, and bundles

Payment Information

Comfy's currently accepts orders via Cash on Delivery and Instapay (a manual bank transfer confirmed directly with our team). We do not collect or store card numbers or other online payment credentials, as we don't currently use an online payment gateway. If that changes, this policy will be updated before any new method goes live.

Cookies and Analytics

Our store runs on Shopify, which uses standard cookies necessary for the store to function, such as remembering the items in your cart. We use Shopify's built-in tools to understand overall store performance; we do not currently use third-party advertising or tracking pixels.

Sharing Your Information

We share your information only as needed to fulfill your order — with our shipping courier to deliver your package, and with Shopify, the platform that powers our store. We do not sell your personal information.

Your Rights

You can ask us what personal information we hold about you, request a correction, or request that we delete it, by contacting us.

Children's Privacy

Comfy's products are made for babies, but our customers — the people placing orders — must be legal adults. We do not knowingly collect personal information directly from children through our store.